RETURNS & EXCHANGES

We accept returns and exchanges of unused, unworn, and in perfect condition items. Please email ciao@oetl.co for your return/exchange request. All returns and exchanges must include original packaging and must be received within 10 days of purchase. Clients are responsible for return shipping charges. Upon receiving the merchandise for return, we will process your refund within 5-7 business days. All returns will result in a $5.00 processing fee that will be deducted from your refund. An email notification will be sent out to you.Exchanges are always complimentary and free of charge.